Frequently Asked Questions

Most of our therapists are contracted with several insurance companies (listed below) as in-network providers. If you choose someone who is out of network, we will provide insurance billing as a service to you. Many people avoid using health insurance altogether. We are happy to discuss with you the benefits and risks of using insurance for mental health treatment.

We work with the following insurance companies: Blue Cross Blue Shield, Aetna, Value Options, Cigna, PHCS, United Healthcare, Medicaid , Medicare, and a long list of EAP companies. All providers are not on all panels, but we will find the best help for you when you call.

Our fees are competitive but may vary depending on the therapist and/or the service provided. Please direct specific questions to your therapist.

You may pay with cash, checks, Visa, Mastercard, Discover and American Express.

As a group of Christians, we feel it is vital to our spiritual health to incorporate prayer and daily scripture reading into our personal lives. We offer every client the opportunity to have prayer and/or scriptural application as a part of the counseling process, but we do not require it. We seek to be respectful of each client’s spiritual beliefs. You will have the opportunity in the first session to express your preferences in this area with your therapist and those preferences will respected. Our goal is to help you in the healing process, not impose particular religious beliefs on you.

Part of your treatment process includes specific goal-setting at the beginning phase of the counseling process. Although it is difficult to determine the long-term success of the counseling process, we can say that most of our clients end the counseling process after meeting their established goals. Many of our referrals come from former clients.

Part of the goal-setting process in your first session includes determining how often you will be seeing your therapist. In most situations, we recommend attending weekly sessions, then stepping down to every two weeks as progress is being made. The frequency of your sessions is ultimately determined by you and your therapist.